Start by providing evidence of your internet speeds – it's a good idea to keep a diary of interruptions and to regularly use the speed checker tool to build up a true picture of your service. We suggest calling your internet service provider (ISP) as a first step to see what it can do. If your speeds are significantly less than you expected, your broadband provider may be in breach of contract. What you can do if your broadband speeds are slow The results also only show the speeds you're getting on the device you're using for the test – the speed your provider is delivering to your home may be higher, especially if you're performing the test wirelessly at some distance from your router. So to build an accurate picture, we would suggest you run several tests during a single week, in peak use time (between 8pm and 10pm) and during off-peak times. It's important to note that the speed test results only represent a snapshot of your broadband connection at the time of testing. However, if you use your connection for video calls or online gaming, keep an eye on the upload rate, too, as it's essential for both.
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Download speeds are usually of more interest, as most tasks require you to download information. The download speed shows the rate at which data is transferred from the internet to your device, while the upload speed shows the reverse – the rate that data is transferred from your device to the internet. More responsive connections – indicated with a low number – are necessary for applications where timing is everything, such as interactive video games. The response time, measured in milliseconds (ms), shows how quickly you get a response after you've sent out a request. The tool measures the response time, or latency, of your broadband connection, as well as your download and upload speeds. In addition you could check internet speed with a network speed test as well to compare wireless and wired connectivity.What do the broadband speed test results show? You can run a WiFi speed test on all your devices to idenitify the ones that have a strong WiFi signal and the ones that don't. Selectively enabling and disabling your WiFi hotspots can quickly help identify the problematic device. Maybe your device is not connecting to the correct WiFi hotspot, so it must go through a thick wall. If the interet speeds differ on your connected devices, however, the poor connectivity is likely either due to a local misconfiguration or device capabilities. If the internet speeds are the same for the weak and strong signal, it's likely an ISP issue.
Just run multiple tests, one close to your WiFi Hotspot and one in the place where you're having issues because the signal strength diminishes. So to figure out if your connectivity issues are due to your ISP, your wireless connection or a local router issue running a WiFi Speed Test will give you the insights you're looking for. Most of the devices on your home network today are not connected with a wired connection anymore. Running a WiFi Speed Test is the right solution for most people if they encounter connectivity issues as they are usually internet speed related.
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